Like most Ops managers, I’ve come across and dealt with my fair share of IT disasters. I’ve gone the route of hiring an in-house staff, only to realize that it exhausted my budget and half the time I was paying for employees to sit around and wait for a disaster to strike. I’ve also gone the route of hiring an outside company to run my IT support, again only to find that I was being overcharged at every turn and I had no REAL immediate support, more like we were put into a “Queue” and when our n… Continue

Well, I was planning on writing up a more detailed summary of our Orcas workshop, but to be honest I am POOPED with the process of creating this new H2.0 social site, so hopefully you'll get a general sense of things by checking out the pictures, etc. Pictures are only from me so far (thus I'm not in them, nor the games and interactivies I facilitated), but they show the group's process as well as pictures of all our poster-board notes filled with great ideas, burning questions, and helpful insi… Continue

Well, we've finally decided (largely due to some welcome external
energy and enthusiasm) to give the green light to the Humanity 2.0
workshop on Orcas. Though I started with excitement, the surprising
lack of initial response and registrations took me somewhat by
surprise. Though "I love the idea." "Yeah, it sounds great!" were
frequently heard, it unfortunately seems that the people I was talking
to weren't as into the retreat part of it --the time and financial
commitment of heading out to Orc… Continue